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How AQ990 Handles Your Personal Information

This policy explains what data we collect when you access AQ990, how we use it, and what rights you have over it.

Account DatabKash & Nagad Payment InfoCookie ControlsData Retention Rules
AQ990 How AQ990 Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies, Retention and Your Controls

Your account data travels over SSL-encrypted connections at every point — login, deposit confirmation, and withdrawal requests included. We do not sell your personal data to third parties. Payment processor partners like bKash, Nagad, and Rocket receive only the transaction data needed to process your specific transfer; they do not receive your full account profile. Cookies on this platform fall into three types: functional cookies that keep your session active, analytics cookies that help us understand page performance, and optional marketing cookies. You can turn off the analytics and marketing categories in your account cookie settings without affecting your ability to access the lobby.

SSL Encryption

Every data exchange between your device and our servers uses SSL. This covers account login, payment initiation, and withdrawal verification steps.

Cookie Controls

Functional cookies are required for your session to work. Analytics and marketing cookies are optional and can be switched off in your account settings at any time.

Retention Period

Account data is held while your account is active and for the period required after closure. Transaction records tied to bKash, Nagad, and Rocket payments follow financial record-keeping rules.

Data Access Rights

You can request a copy of the personal data we hold, ask us to correct it, or request deletion of non-transactional data by contacting our privacy team directly.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct inaccurate information, or raise a concern about how we handle your details, the channels below are the right place to start. Data requests are handled separately from general account support — use the privacy email so your request reaches the right team without delay.

Privacy Email Send data access, correction, or deletion requests to our dedicated privacy address. We aim to acknowledge requests within three working days.
Live Chat For general account questions including payment data queries linked to bKash, Nagad, or Rocket transfers, live chat connects you to our Bangladesh support team.
Account Settings Cookie preferences and marketing opt-outs are managed directly inside your account settings — no need to contact support for those changes.

Common Questions About Your Privacy on AQ990

These are the questions we get most often about how data works on this platform. If your question is not here, the privacy email in the contact section above is the fastest route to a specific answer.

We collect your name, contact details, and the wallet number you register — bKash, Nagad, or Rocket. Device data like your IP address and login timestamps are also recorded for account security.

Your wallet number is shared only with the relevant payment processor — bKash, Nagad, or Rocket — to process your specific transaction. It is not passed to third-party advertisers or other services.

Send a request to our privacy email address. We acknowledge data access requests within three working days and aim to respond with your information within the timeframe required under applicable law.

You can request deletion of non-transactional data at any time. Transaction records tied to bKash, Nagad, and Rocket payments are kept for the period required by financial record-keeping obligations and cannot be deleted early.

We use functional cookies to keep your session active, analytics cookies to measure page performance, and optional marketing cookies. You can turn off analytics and marketing cookies in your account settings without affecting lobby access.

Yes. Access to this platform and the associated data practices are subject to your local law and the eligible regions where use is permitted. Check the terms page for the current eligibility conditions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.