What Information We Hold and Why
When you create an account, we collect your name, contact details, and the payment method you register — including your bKash, Nagad, or Rocket wallet number. This is needed to process deposits, match withdrawals back to your account, and meet identity verification requirements under applicable regulations.
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We also collect device data: your browser type, IP address, and session timestamps. This helps us detect unusual login patterns and keep your account secure. Transaction logs from bKash, Nagad, and Rocket transfers are retained as financial records for the period required by applicable law —
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typically up to seven years. You cannot opt out of transaction-level retention while your account remains active, because those records are part of the payment audit trail. What you can control: marketing communications, cookie preferences beyond functional cookies, and the data tied to a closed account.
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Availability of this platform and its data practices depend on your local law and the eligible regions where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.